Frequently Asked Questions ?

Q1. Will the user know netPapa is running on the computer?
netPapa is configured to run in stealth mode where warning messages do not appear unless netPapa files have been manually altered.

Q2. Can users disable netPapa?
netPapa's configuration is password protected. Only the password holder will have access to enabling and disabling netPapa's monitoring component.

Q3. Can I watch what a user is doing without blocking his/her activity?
Yes. The philosophy behind the development of netPapa is to promote responsible Internet usage by monitoring all Internet activity.

Q4. What type of Internet activity can I monitor?
netPapa monitors Web Browsing (URLs) and E-mail. netPapa can monitor the content of MSN Messenger Service and Yahoo! Messenger.

Q5. What is the difference between monitoring software and filtering software?
While filtering software attempts to grant access based on the suitability of Internet content, monitoring software creates a log of activities to trace a user's actions on the Internet. Unlike filtering software, which leaves the definition of "inappropriate material" in the software author's hands, monitoring software watches Internet activity and reports it back to you. netPapa is a monitoring software product .

Q6. How do I tell if a user accessed an inappropriate site accidentally?
netPapa displays sites accessed by date, time and frequency. This information will enable you to surmise patterns of on-line activity.

Q7. A Web address (URL) does not necessarily indicate that the site has inappropriate content. How can I tell what type of content is on a web site?
netPapa displays Web activity by web address (URL) and by the page title. The page title is typically descriptive of what content is on the page. These page titles are what appear in many of the major search engines. You can also double click on a log entry and the netPapa will take you directly to the logged web page, allowing you to view its content yourself.

Q8. Does netPapa run on Windows 3.1?
No. netPapa is a 32 bit application built for Windows 9x, NT, 2000 and Windows XP.

Q9. Is netPapa difficult to install and use?
netPapa installation is a self guided process that takes less than five minutes. netPapa has a typical Windows interface that is very easy to learn. netPapa's on-line help, tutorials and user guides are very extensive and easy to use.

Q10. How much does netPapa cost?
netPapa is INR 2999 to activate a downloaded version. Additional shipping and handling charges apply if you would like the netPapa media and quick-start guide sent.